1. Introduction

This Privacy Policy explains how Padmambha Plastics collects, uses, stores and shares personal information when you visit our website, contact us, register as a customer or dealer, or place an order.

By using our website, you acknowledge the information described in this policy.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Name and business or shop name.
• Mobile number and WhatsApp number.
• Email address, when provided.
• Billing and delivery addresses.
• GSTIN and other business information, when provided.
• Order details, transaction references and payment status.
• Account registration and login information.
• Technical information such as IP address, browser type and cookies.

3. How We Use Your Information

• To process enquiries, quotations and orders.
• To communicate about product availability and delivery.
• To verify and approve wholesale dealer registrations.
• To maintain invoices, GST records and business accounts.
• To provide customer service and resolve complaints.
• To maintain website security and improve our services.
• To send promotional communications where permitted by applicable law.

4. Dealer Registration

Businesses applying for dealer access may be asked to provide their shop name, mobile number, optional GSTIN, WhatsApp number and transport details.

This information is used to review dealer applications, communicate with applicants and manage approved wholesale accounts.

5. Cookies and Website Technology

Our website may use essential cookies for shopping carts, account sessions, security and website functionality.

Additional analytics or marketing technologies, if enabled, will be handled in accordance with applicable requirements.

You can manage cookies through your browser settings, although disabling essential cookies may affect website functionality.

6. Sharing of Information

We do not sell personal information to third parties.

Where necessary, information may be shared with transport providers, delivery partners, payment processors, hosting providers, professional advisers or authorities for legitimate business, legal and operational purposes.

7. Data Security and Retention

We take reasonable steps to protect personal information from unauthorised access, alteration, loss or misuse.

Information is retained only as long as necessary for business operations, customer service, legal compliance, accounting and dispute resolution.

No online system can guarantee absolute security.

8. Your Requests and Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.

You may also contact us regarding promotional communications or privacy-related concerns.

9. Third-Party Websites

Our website may contain links to external websites or services, including WhatsApp and Google Maps. Their privacy practices are governed by their respective policies.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our operations, technology or applicable law. The latest version will be published on this page.